Contact Us
Find out how to book, cancel, or change an appointment:
Manage GP Appointments Online
You may be able to book, cancel, or change a GP appointment by logging into your HMS account on the NHS website or HMS App.
- Registered with a GP surgery
- Aged 13 or over
When you create an account, you'll be asked to prove your identity.
Log in or create an accountYou may be able to use other GP online services and apps to book, cancel, or change a GP appointment. Ask your GP surgery which you can use.
Contact the GP surgery directly
You can book, cancel, or change your GP appointment by contacting your GP surgery.
Contact the Hospital Directly
You can book, cancel, or change a hospital appointment by contacting a hospital directly by phone or through their website.
You can use the HMS e-Referral Service if you have received a letter saying you can use this system.
Contact Other HMS Services Directly
You can find contact details for other NHS services near you such as dentists, pharmacists, and HMS sight tests.